Know That Card:

Experience the joy of giving with our 'Know That Card' from Tough Skin, Soft Heart. This thoughtfully designed card is the perfect way to express your feelings. Measuring 4.63" x 6.25", it provides ample space for you to pen your heartfelt message.

Its blank inside lets you personalize it for any occasion. Crafted by Shannon Cohen, a natural encourager and wordsmith, this card is part of a Michigan-made product line created to inspire, uplift, and encourage. Connect at the intersection of joy and purpose with this beautiful card.

Fast & Reliable Delivery

We ship all orders from our trusted fulfillment partners to ensure timely delivery and safe packaging.

Processing Time

Orders are processed within 2–3 business days (excluding weekends and holidays).

Shipping Rates

Shipping costs are calculated at checkout based on destination and weight. Occasionally, we offer free shipping promotions for select orders.

Estimated Delivery Times

• Domestic (U.S.) Orders: 5–10 business days

• International Orders: 10–20 business days (customs delays may apply)

Tracking Orders

Once shipped, you’ll receive a tracking number by email so you can follow your order’s journey.

Delays

While we strive for punctual delivery, unforeseen circumstances (weather, customs, or carrier issues) may cause minor delays.

Lost or Missing Packages

If your package doesn’t arrive within the estimated time, please reach out to our support team — we’ll help locate or replace it.